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Latest Blog Posts
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WHITE PAPERS

Why Outsource To South Africa

South Africa’s ranking as a top destination for Global Business Services.

Why iContact BPO?

Measurable. Scalable. Repeatable Performance Excellence.

Merchants White Paper

South Africa at the core of quality CX delivery. A white paper for CX delivery merchants.

CASE STUDIES

iContact Inbound Customer Service

Understanding the customers journey,
Ongoing upskilling, Successful ongoing campaign.

iContact Win Back Recovery

Assisting tax-paying professionls online and converting them into loyal clients.

Lead Generation

6300 professionals contacted successful and a conversion of 3150 leads.

Medical Fulfilment

Ensure (APS retrieval) is efficiently taken care of. Offer fastest turnaround time

PRESS RELEASE

Year End Review

2022 Year end review. Global tech-enabled outsourced business services. And more…

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