iContact is ready for take-off as we head to Las Vegas to attend the largest customer contact event in the World! This year marks CCW’s 20-year celebration with more than 3000 attendees expected, including a vibrant network of top industry and business leaders plus thousands of global call centre, customer experience, technology, marketing and operations professionals.

The phenomenal 4-day event is set up to highlight ground breaking industry growth and the latest innovations with inspiring keynote speakers and interactive discussions. It’s also an unparalleled networking experience that we are thrilled to be a part of.

While in the USA, the opportunity to connect with our existing international client base as well as meet new prospective clients goes without saying. The jam-packed 9-day USA trip sees iContact in New York, Nevada, Utah, California, Georgia, Missouri and Minnesota. We look forward to an exciting few days and hope to share the details of our successes when we return.

www.icontactbpo.co.za

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Why Choose iContact

iContact is a leading customer service BPO provider with specialist experience in the banking/financial services, insurance and medical, retail, telcos and hospitality sectors, both domestically and internationally.

We build our solutions around our client’s bespoke needs, delivering a professional service solution premised in our partnership approach to all that we do for our clients.

As part of the Alefbet Holdings Group, a Global Business Services powerhouse which employs 1200 full time employees across its various BPO businesses, we bring a professional and proven pedigree in the sectors we serve.

As a high-performance team, iContact brings cost-effective, quality solutions backed by leading edge technology and human engagements. Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. Our clients can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and perpetual improvement are entrenched philosophies.

iContact’s strategic locations, advanced business intelligence tools, data analytics capabilities, skilled leadership and large, educated skills pool with strong English language proficiency present our customers with an unrivalled value proposition.

For the best in BPO economics, quality and socially responsible supply chains, talk to iContact.

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Get in touch with us

Looking for the perfect BPO solution for your business? Fill in your details below and one of our representatives will get back to you within 24 hours with a tailor-made solution.

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