Leading South African Call Centre is proud to announce that three of their staff members have been selected through to the final round of the BPeSA Regional Awards in the following Categories: Top GBS Team Leader or Supervisor: Taussi Pusoe and Top GBS Sales Professional: Lenice Marks and Ntondokazi Zondi.

The GBS National Award Ceremony, which takes place in November in Durban, identifies and rewards professionals and organisations for their outstanding achievements in the Global Business Service sector, celebrating vision and upholding the spirit of excellence!
The awards also serve to showcase the capability of top performers across their respective fields, all the while focusing on growing the South African economy. The awards are a mark of honour where excellence from entrants across the GBS sector is both acknowledged and celebrated.

iContact wishes our selected staff members the best of luck and, regardless of the outcome, is proud to have you on our team.

Looking for TOP professionals to lead your business forward?



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Why Choose iContact

iContact is a leading customer service BPO provider with specialist experience in the banking/financial services, insurance and medical, retail, telcos and hospitality sectors, both domestically and internationally.

We build our solutions around our client’s bespoke needs, delivering a professional service solution premised in our partnership approach to all that we do for our clients.

As part of the Alefbet Holdings Group, a Global Business Services powerhouse which employs 1200 full time employees across its various BPO businesses, we bring a professional and proven pedigree in the sectors we serve.

As a high-performance team, iContact brings cost-effective, quality solutions backed by leading edge technology and human engagements. Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. Our clients can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and perpetual improvement are entrenched philosophies.

iContact’s strategic locations, advanced business intelligence tools, data analytics capabilities, skilled leadership and large, educated skills pool with strong English language proficiency present our customers with an unrivalled value proposition.

For the best in BPO economics, quality and socially responsible supply chains, talk to iContact.

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Looking for the perfect BPO solution for your business? Fill in your details below and one of our representatives will get back to you within 24 hours with a tailor-made solution.

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