iContact BPO now has top level PCI DSS certification to ensure payment security and compliance for customers
iContact BPO has achieved Service Provider level 1 Payment Card [...]
The UK energy supplier to link back to ‘outsourced sales and lead gen’
The Challenge iContact BPO was approached by a leading UK [...]
Case Study – Business Process Outsourcing
The Challenge One of the key challenges in South Africa’s [...]
South Africa’s BPO sector rides wave of global business recovery and reconfigured post-pandemic business models
The consequences of the pandemic have affected business and markets [...]
SA’s BPO sector ready to support UK energy sector in a time of unprecedented crisis
As the UK faces an unprecedented energy crisis and as [...]
Digital transformation drives move to business process outsourcing as companies look to recovery in their core business
Digital transformation is forcing companies to change their business models [...]
#WomeninBPO
As we celebrate Women’s Month, iContact BPO asked some of [...]
South Africa’s BPO sector surges on the back of global recovery
As world economies drive their COVID recovery plans and reopen [...]
iContact BPO partners with Impact Sourcing Institute to provide on the job training and work experience for disadvantaged youth
iContact BPO has partnered with the Impact Sourcing Institute [...]
3 Clients/3 Continents/3 Time Zones – iContact BPO lands new global offshoring wins
iContact BPO, a leading customer service BPO provider in South [...]