Digital transformation drives move to business process outsourcing as companies look to recovery in their core business
Digital transformation is forcing companies to change their business models [...]
#WomeninBPO
As we celebrate Women’s Month, iContact BPO asked some of [...]
South Africa’s BPO sector surges on the back of global recovery
As world economies drive their COVID recovery plans and reopen [...]
iContact BPO partners with Impact Sourcing Institute to provide on the job training and work experience for disadvantaged youth
iContact BPO has partnered with the Impact Sourcing Institute [...]
3 Clients/3 Continents/3 Time Zones – iContact BPO lands new global offshoring wins
iContact BPO, a leading customer service BPO provider in South [...]
BPO sector growth in SA – Podcast
BPO sector growth in SA - Podcast In the latest [...]
Embracing Impact Sourcing in the Global Business Services Sector
With South Africa nominated best offshore CX delivery location in [...]
iContact BPO launches operations in City of Cape Town
iContact, a leading Business Process Outsourcing (BPO) provider, officially launched [...]
Top trends influencing customer experience in the banking sector in 2021
Opinion by Clinton Cohen, CEO of iContact BPO The pandemic [...]
Fortune magazine lists iContact in its Impact Sourcing Champions Index
iContactbpo is proud to be featured in the November 2020 [...]