Contact Centre World Awards

iContact BPO is incredibly proud to announce that Mlibazisi Sibanda, our awesome Quality Assurance Manager, is a finalist in the Contact Centre World Awards, in the category “Quality Auditor”.

Mli, we are totally thrilled to have you representing iContact BPO and South Africa at the awards of the world’s biggest contact centre association. We could not wish for a better ambassador for our business and our country! With over 1600 entrants annually from 50+ nations across the world, from the small to the mega centers and 40+ award categories, being selected as a finalist is one incredible achievement.

We’re rooting for you all the way, Mli! Finals in September!