Top trends influencing customer experience in the banking sector in 2021
Opinion by Clinton Cohen, CEO of iContact BPO The pandemic [...]
Opinion by Clinton Cohen, CEO of iContact BPO The pandemic [...]
iContactbpo is proud to be featured in the November 2020 [...]
South Africa’s BPO sector has gained credibility and worldwide recognition [...]
Healthcare workers share a dose of reality as antidote to [...]
The rapid response of South Africa’s business process outsourcing (BPO) [...]
South Africa’s ranking as a top destination for Global Business [...]
For many employees returning to work during the COVID-19 Pandemic [...]
South African call centre iContact is proud to have successfully [...]
The World of Business today operates in a “customer-experience” economy. [...]
The most successful campaigns are dependent on great agents for [...]